Senior IT End User Field Support Specialist

Strategic Networks Inc · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
PHP 25000 - 27000
Strategic Networks Inc is seeking a highly skilled and experienced Senior IT End User Field Support Specialist to join our team in Bali. In this role, you will be responsible for providing technical support and troubleshooting to end users across various locations in Bali. You will work closely with our IT team to ensure that all end user devices and systems are functioning optimally. This is a great opportunity for someone who is passionate about technology and enjoys working in a dynamic and fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Provide technical support and troubleshooting to end users across various locations in Bali.,Install, configure, and maintain end user devices and systems.,Work closely with the IT team to ensure that all end user devices and systems are functioning optimally.,Monitor and maintain the performance of end user devices and systems.,Provide training and support to end users on the proper use of devices and systems.,Document all technical issues and solutions for future reference.,Ensure that all end user devices and systems are secure and compliant with company policies.,Provide technical support to end users in a timely and efficient manner.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support or a related field.,Strong knowledge of Windows, Mac, and Linux operating systems.,Strong knowledge of networking concepts and protocols.,Experience with a variety of IT support tools and software.,Excellent communication and problem-solving skills.,Ability to work independently and as part of a team.,Fluency in English, both written and spoken.

🛠️ Keahlian

Windows ServerActive DirectoryNetworkingTroubleshootingCustomer ServiceTechnical SupportITILSecurity
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